Exasol provides you with support and services through our maintenance and service packages. Maintenance forms the basis of the services Exasol offers you, while additional services can be booked to meet your needs.
|Access to community|
|Access to ticketing system|
|Access to updates|
|Service Times||German Business Hours||24/7 for Incident Management only|
|Ad-hoc technical advice|
= included = not included
Open a ticket from the Support Dashboard
Contact us at firstname.lastname@example.org for any enquiries regarding your database.
If you have Standard Support or Premium Support, feel free to call our hotline. If you are calling for the first time, please have your Customer PIN available.
Toll America: (415) 363-5510
Toll Europe/Rest of the World: +49 911 2399 110