Team Exasol
Team Exasol

How to add watchers to support ticket in the Jira Web Frontend

Step 1

In the issue view panel click on "Workflow".

Step 2

Click on "Add Participants".

Step 3

Enter the email address you want to add to the ticket and confirm.

Additional Notes

Please make sure to provide a valid, existing email. The email address will receive notifications regarding the specific ticket and will be allowed to comment on the issue via mail.

For data security reasons we cannot provide a User Picker here, as it cannot be restricted to show only a subset of the existing JIRA users.